Terms of service

Effective Date: July 18, 2026

Welcome to Medicube (“Medicube,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website and any purchases you make through it.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have the permission of a parent or legal guardian to use our services.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

Products and Services

We strive to present accurate descriptions, images, and pricing for all products.

However, occasional errors relating to product descriptions, specifications, pricing, availability, or images may occur. Medicube reserves the right to correct such errors and to update or modify information without prior notice.

Product availability is not guaranteed and may change without notice.

Pricing and Payment

All prices displayed on our website are shown in the applicable currency unless otherwise stated.

We currently accept:

  • Visa
  • MasterCard
  • American Express

Payment must be successfully authorized before an order is processed.

If a pricing error occurs, we reserve the right to cancel the affected order. If payment has already been received, any applicable refund will be processed promptly.

Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of your order. Medicube reserves the right to decline or cancel any order for legitimate reasons, including but not limited to:

  • Product unavailability
  • Payment authorization failure
  • Pricing or technical errors
  • Suspected fraud or unauthorized transactions
  • Compliance with applicable laws

If your order is canceled after payment has been received, a full refund will be issued.

Shipping

Processing and delivery times are estimates only and may vary depending on destination, carrier operations, customs procedures, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete shipping information.

Returns and Refunds

We want you to shop with confidence.

If you are not satisfied with your purchase, you may request a return or refund in accordance with our Refund Policy.

Please review our Refund Policy for eligibility requirements, return procedures, and refund timelines.

Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, images, product listings, website design, and other materials, is owned by or licensed to Medicube and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Acceptable Use

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to interfere with the website’s security or functionality.
  • Upload malicious software or harmful code.
  • Use automated tools to access or scrape website content without authorization.
  • Violate any applicable laws or regulations while using the website.

Limitation of Liability

To the fullest extent permitted by applicable law, Medicube shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of, or inability to use, the website or products purchased through it.

Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold Medicube harmless from claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the website.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

We may revise these Terms of Service from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Updated Terms become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Medicube operates, without regard to conflict of law principles.

Any provision found to be unenforceable shall not affect the validity of the remaining provisions.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Medicube
Customer Support Email: eduardo.alberto.guedes.pinto@gmail.com
Customer Support Phone: +1 (800) 952-5210

We appreciate your trust and thank you for choosing Medicube.